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WARNING: The chauvinistic, bipolar, arrogant and politically incorrect commentary and advice of Dr. Rupert do not reflect any advertiser, organization or individuals’ views or opinions … except for Dr. Rupert and is printed for light reading/entertainment purposes only.
Dear Dr. Rupert
2nd WARNING: The chauvinistic, bipolar, arrogant and politically incorrect commentary and advice of Dr. Rupert do not reflect any advertiser, organization or individuals’ views or opinions … except for Dr. Rupert and is printed for light reading/entertainment purposes only.
- Common Sense, Practical, Practice Management Advice for Dental Professionals and Patients
- The All-Knowing, All-Seeing, GURU of Everything Dental & Mental
(Please submit your questions, comments or disgruntled remarks to DearDrRupert@yahoo.com)
February 2025
Dear Dr. Rupert,
We have the grouchiest, meanest, nastiest, most rotten patient in the world coming in next week to update his full mouth set of x-rays. We have asked him numerous times to update his full mouth x-rays and he’s several years overdue; because he’s always declining and whining about the cost, the radiation and the various routine standard of care procedures which we recommend.
He’s difficult, whiny, inconsiderate, rude and obnoxious whenever he comes into our office and we are not looking forward to his upcoming appointment.
Do you have any tricks or ideas that you use in your office for handling these high-maintenance and mean patients?
Signed, Tricks For Terribles
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Dear Tricks For Terribles,
I know the exact patient you are talking about. We’ve all got ‘em in our practices. They can’t say anything nice, are always cross, don’t appreciate or believe that we’re trying to help them and refuse to leave your practice and take their charming personality down the street.
I have come across a technique for taming these patients and getting to their nice side. There is an Escort Service in our town that sends good looking women in revealing dresses to serve as escorts for men seeking companionship or other adult services.
Anyway, I call and schedule an escort at our office whenever we have a mean and nasty male patient scheduled. I introduce the escort as a new employee who is doing some training and orientation at our office. I ask the Escort to lean over the patient in her revealing outfit as the X-rays are being taken to get a close look at how the X-ray sensor is being placed.
All my nasty and mean patients, and even my bad gag patients become instant pussycats when the Escort leans over their chair. Their eyes lock in on the low cut dress and they don’t say one mean, nasty, rude or obnoxious thing! They become so nice and are on their best behavior after one glance or look at our trainee.
You can tame the meanest and nastiest men with a pretty and nice smelling woman. Mean, nasty and grouchy men become instant gentlemen around attractive women. Stop relying exclusively on Nitrous, sedatives, or sedation when dealing with difficult patients and start prescribing and providing a little sex appeal to make your patients more comfortable and relaxed.
Glad I could help,
Dr. Rupert
Central Oregon Dental News 